Nomon Europe Official Store

Free delivery in 5 working days *.

* IMPORTANT NOTICE: Orders placed between August 2 and August 25 will be shipped as of August 26, 2024. We apologize for any inconvenience.

Terms, conditions and returns

https://nomonshop.com (en adelante, la Web) es un sitio web propiedad de Complementos Del Tiempo S.L, en adelante EL PROPIETARIO,

with CIF/NIF no: B65503294
registered in the Mercantile Register of Barcelona
Volume 42383 Folio 214 Page B 406305 inscription 1. "No R.I. Producer AEE 4171" registered office at:
C/ Tucuman, 6, 2o planta, C.P. 08030 - Barcelona (Barcelona)
legal address at: Pasa PASAJE MAIOL 4 BAJOS - 08013 Barcelona Tel.+3493318658
[email protected] [email protected]
[email protected]

The access, reproduction and use of the services of the Web requires the prior acceptance of the Conditions of Use in force at all times; THE OWNER reserves the right to modify these Conditions when it deems appropriate, by publishing the new text on the Web.

It is the user's responsibility to know the Terms of Use before accessing the products and services of the Web; if you do not agree with them, please refrain from using it.

Property

The Website is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including html codes of the website, etc.), whose Intellectual Property belongs to THE OWNER, except for those materials obtained under license from third parties.

THE OWNER and its licensors retain at all times the Intellectual Property on the Web and on the different elements that compose it, individually considered, in all the copies that are made (whatever the support to which they are incorporated), granting on them only the rights of use that are described below. Any right not expressly granted is understood to be reserved. In addition to the above, THE OWNER is responsible for the selection, design of the structure and layout of the contents of the Web, as well as who has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing and presentation of the same, corresponding to him, therefore, the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant on the website, considered as a database.

THE OWNER is also the sole owner of the design and graphic image of the Web, reserving the pertinent legal actions that could correspond to him against the persons who carry out imitations or disloyal uses of the same one.

Web content and downloads. Permitted and prohibited uses.

It is allowed:

  • Browsing the Web, that is to say, accessing and viewing it on a device, any temporary or accessory reproduction being authorized, provided that it is not voluntary and forms an integral and essential part of the technological process of transmission. Browsing certain sections of the Web requires prior registration.
  • To benefit (previous registration), of the services and advantages provided by THE OWNER through the Web to its users, in the conditions that are expressly indicated in the different sections.

It is strictly forbidden:

  • Any operations with respect to the Web, its contents, downloaded products and copies of all of them that are contrary to the Law, good customs and good faith.
  • Any use outside the personal and private sphere, especially those with commercial or professional purposes, including the sending of advertising or messages and the collection and processing of data from third parties.
  • Any type of extraction, public communication and/or transmission, in whole or in part, by any means, outside the private sphere of permitted use and, especially, its incorporation into any other work, including web pages, collections or databases. Excepted from this prohibition is the publication in the media of downloadable materials from the Press Room section.
  • The removal, concealment or falsification of the notices and warnings about the Intellectual or Industrial Property of the Web or any of the products provided through the same.
  • The operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal operation of the Web, other users or any third party.

Links to the web

It is authorized the establishment of links and hyperlinks to the Web from other pages or websites, provided that they are not done in a way that harms the public image and brand of THE OWNER, the Web or any of the persons and products referred to therein. In the es- tablecimiento of links to the Web is expressly prohibited the use of techniques that imply confusion about the identity and ownership of the contents, such as framing or other.

The establishment of links from web pages or sites whose contents promote or advocate, directly or indirectly, any type of violence, discrimination, pornography or illegal activity is prohibited.

Likewise, the establishment of links for commercial purposes is expressly prohibited.

In the creation of links is expressly prohibited the use of elements extracted from the Web, without the express prior consent of the OWNER.

In no case may it be understood that links to the Web from pages or websites of third parties imply relations of THE OWNER with the owners of these, nor imply endorsement, sponsorship or recommendation of THE OWNER on them, so THE OWNER shall not be liable in any way with respect to their content and legality.

Content and user behavior

As a customer or user of the Web, you agree to make appropriate use of the content and services offered through the same and not to use them for:

Incurring in illicit, illegal or contrary to good faith and public order activities.

Disseminate content or propaganda of a racist, xenophobic or pornographic nature, or that advocates the use of

terrorism or that violates human rights.

Cause damage to the physical and logical systems of THE OWNER, its suppliers or third parties.

or disseminate in the network computer viruses or any other physical or electronic systems.

The use of the software that may cause the aforementioned damage.

Disseminate content that undermines the image and reputation of the OWNER or third parties.

Violate Intellectual Property, Industrial, image, honor or other corresponding rights.

to the OWNER or to third parties.

THE OWNER will have full freedom to decide whether the contributions and messages are finally published on the Web or not, being empowered to withdraw them when it deems appropriate.
The infringement of any of the rules contained in these Terms of Use and especially of the provisions of this clause, shall entitle THE OWNER to immediately terminate you as a user or subscriber of the Web.

Methods of payment

The payment methods supported in the online store are:

- Credit card 

- Bizum

- Paypal

Shipping methods and delivery times

Free shipping with an estimated delivery time of three working days (shipments to Spain) and five working days to Europe.

Withdrawal

Based on the provisions of art. 103 of the General Law for the Defense of Consumers and Users, the right of withdrawal is exempted due to the following reason:

- Goods or products made to consumer specifications or customized.

- Products inseparably mixed with other products after delivery.

Policy on changes, returns and complaints

To request a product return, the customer must contact customer service within 14 calendar days after receiving the order via e-mail [email protected] from Monday to Friday from 09:00h to 16:00h.

It is imperative that the item is returned in the same condition as it was delivered, otherwise it cannot be returned.

We kindly ask you to make your complaint within 48 hours from the date of receipt of the goods, since according to the conditions imposed by the transport companies, all claims related to breakage or loss must be communicated by telephone or e-mail within the period indicated above, including digital photos and a detailed description of the problem detected.

In case of returns, the returned goods must be returned or delivered to the address C/ Tucuman, 6, 2nd floor, C.P. 08030 - Barcelona (Barcelona). The customer may request a free pick-up at Complementos Del Tiempo S.L.'s expense. Any damage will be repositioned at no cost to the customer.

In the event that the product to be exchanged has a higher price than the one previously purchased, the customer must pay the difference in value. If, on the other hand, the new product has a lower price than the one previously purchased, the difference in the amount will not be refunded in cash, but in the form of a gift voucher to be used in your next order.

To manage any type of return or exchange of products purchased in https://nomonshop.com the customer must contact our Customer Service by mail [email protected]. The customer must indicate the order number and we will tell you exactly all the steps to follow.

We do not accept returns or exchanges that have not been previously communicated through the indicated channels.

Refunds will be made using the same means of payment used by the Customer for the initial transaction, unless expressly provided otherwise, within ten working days.

Customer Service

The customer may cancel the order without any charge and without providing any reason, by contacting customer service as soon as possible by telephone: 933186585, or through the following e-mail address: [email protected], whose opening hours are: 9 am to 4 pm.

If the order has not left our warehouse, we will cancel it without any problem, but if the order is already on its way, we will have to wait to receive it back and once the reception of the order is confirmed, the amount of the product will be refunded minus the shipping costs and the refund will be carried in the same form of payment used in the purchase.

Data protection

The information or personal data you provide will be treated in accordance with the provisions of the Privacy Policy. By using this website you consent to the processing of such information and data and it is clear that all information or data you provide are truthful and correspond to reality.

Modifications

THE OWNER reserves the right to make, without notice, any modifications it deems appropriate on the Web, may change, delete or add content and services provided through the same, as well as the way in which they are presented or located.

Although THE OWNER will make its best efforts to keep the information contained on the Web updated and free of errors, it does not offer any guarantee regarding its accuracy and updating. Nor is guaranteed the achievement of any specific result or purpose, so that access and use of the Web, is the sole responsibility of users and customers.

Legal Actions

THE OWNER will pursue the breach of these Terms of Use, as well as any improper use of the Web or its contents, infringements of the rights that correspond to it or its licensors, especially those of Intellectual and Industrial Property, exercising all actions, civil and criminal, which may correspond in law.

 

Sales and discounts

During sales on selected products (the "Offer"). The discount will be automatically applied to the product and the previous and current price will be displayed.

Offer cannot be combined with other offers or discounts. Offer cannot be used in conjunction with coupons or gift cards.

The offer will be available online and in store, subject to stock availability.

The offer cannot be exchanged for cash and is non-transferable. Returned products will be refunded at the same discounted price at which they were paid. This will not affect your statutory rights.

We reserve the right to: (i) cancel any offer at any time; (ii) cancel or reject any individual benefit from it; (iii) modify these Terms and Conditions.